"I have tried several computer repair companies to repair various issues I have had with my computer. These problems ranged from problems with my internet connection to problems with receiving email on my PC. I have not been satisfied with either the exorbitant prices or the expertise with which the technician solved the problem. I then found Jesse who took the time to understand my problems and resolved them quickly and inexpensively. He did everything in my home and never took my PC to his office. I am very satisfied with the support he provides and will continue to use him for future problems."
"Jesse Still is obviously very knowledgeable and familiar with the complicated electronic systems and equipment that all of us are more and more dependent on and confused by, especially those of us who grew up with the dial telephone. He was very helpful in assessing the problem with my computer and printer and helping me get what I needed to solve the problem. He is easy to talk to and explains problems and how to fix them in terms I was able to understand. He is honest and stands behind his recommendations and work. I would definitely call him again if I had another problem."
"What a relief it has been to be a recipient of your PC services! Prior to you, my computer serviceman was constantly having to take my computer home to ‘fix’ it and I would have to wait up to ten days to retrieve it, and the computer would still not be in working order. Also, he would charge an exorbitant price even when the problem is not fixed. I am so thankful for a referral from a friend about you. I found that not only do you have substantial experience, integrity and patience, but that you did in-home services in a very timely fashion and rendered me a totally perfectly running computer!! Thank you, Jesse!! I am thoroughly satisfied with your expertise and consider this relationship to be a long-lasting one! Please know that it would be an honor to refer you to others!!!"
"What a life saver! Our desktop computer stopped working on a Saturday, we called Diligent PC Repairs and Jesse Still fixed it for us the next day--on a Sunday!! He was so knowledgeable and patient, explained everything he needed to do in order to put our computer back to working order. He also educated us on how to keep it working properly. He even called a few hours later to make sure everything was working properly. It is so nice to find a "computer doctor" that is reliable, reasonable and caring. Thank you Jesse! I will be sure to pass on your name to others!"
"Completely satisfied with Jesse Still's service. He responded within hours of my calling him and had my aging Dell PC up and running a couple of hours after arriving at our house. Our problem was with software --- not hardware--- and Mr. Still worked patiently until the problem was solved."
"After reading reviews, I contacted Jesse Still at Diligent PC Repairs. Although it was after hours and weekend work, Jesse was there when he said he would be, contacted me with updates to let me know what was going on with the repair and provided me with a quality customer experience. Jesse works very hard to make sure that he touches all the bases with his customers, I appreciate his work. In this day of bungled customer service and companies that don't care whether you do business with them or not, Jesse and Diligent PC Repairs are a breath of fresh air. Thanks to Jesse, will do business with his company again in the future."
"I have recently had the positive experience of working with Jesse Still in the replacement of my computer and printer. He has advised me in all phases needed in purchasing a new computer and then installed it for me. He has further assisted me problems with the printer and has also helped me understand characteristics of the computer and application of security principles. Jesse did an outstanding work.
He responded quickly to telephone calls and was prompt on his scheduled service calls to the house. He was able to answer all my questions which has improved my stills and confidence *Jesse knows his Job!*. He performs the work with professionalism that is honorable. He Cares.
Thank you Jesse. I know I have someone I can count upon."
"After endless hours of online research and consulting with a neighbor who is a self-acclaimed and employee-paid expert to troubleshoot computers, I learned about Diligent PC Repairs. After talking to two families in our community who had very strong positive comments about Jesse, I contacted him. He responded quickly and delved into the problem immediately. Faced with a new problem, he researched it and found a 'step' I had not and eliminated our embedded trojan. However, the most amazing was not only honoring his price quote, but his repeated callbacks to check if the trojan had reappeared (It did not.) and his commitment to return if it did. I heartily recommend him for PC related issues."
"My printer stopping printing so I called Jesse Still and he immediately took interest in my problem and began troubleshooting the cause. After much determination and effort, Jesse determined that a virus was the potential cause of the disconnection. He cleaned up the viruses, then downloaded the HP Printer software and I was up and running. Jesse is very dedicated to what he does and determined to find the cause and resolve the problem which he did on my behalf. I highly recommend Jesse to service your repair needs. "